Saturday, December 1, 2007

Into the System #2

By Wednesday the 28th, no one had called back to make an appointment for my fillings and cleanings to be done prior to my oral surgery. I had expected as much.
I called the dental clinic, and after explaining the circumstances, was able to get an appointment on Dec 17 for cleaning. I was able to get another appointment for one of the fillings on Jan 9. I'll probably have to make another appointment for the second filling. I was also informed that my oral surgery probably wouldn't be scheduled until March or April. And my cost for the fillings would be $71 each.
Since the dentist had told me to start taking anti-biotics to prepare for my dental work, I suspected he didn't mean for me to take them for weeks or months. I asked that he clarify the instructions, since my appointments were over a month away.
The dentist tried calling me two times, but I wasn't able to answer my phone. I called back the next day, and the dentist promptly got on the phone and answered all my questions and concerns. Getting an actual doctor on the phone was a novel experience. I was impressed.
The American public pays premiums for quick work and fancy offices. I don't mind waiting for the low cost option.
Just so you know, if I was in need of immediate work, I have the option of going to their immediate care clinic and being seen that day, similar to an emergency room situation.
The system is slow and inefficient, but it's working.

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